Meet Ebony Robert
By: Mixed Talk Media | December 9, 2021
My name is Ebony Robert, born and raised in Orlando, Florida. I recall our family struggling; everything was being foreclosed and repossessed. My mother needed help, so she moved us to Louisiana after my father passed away to be closer to her family.
My father was a member of First Baptist Church of Pine Hills; he was also a member of Greater Orlando Legal Services, National Association for Advancement of Colored People, and Jones High School Alumni Association. He was a civil rights activist and a community worker. He was also an Army veteran of World War II. My mother worked two-three jobs to provide for us. After I completed High School, I started college. I obtained two master’s degrees in Early Childhood Education.
While my husband and I raised our five handsome sons, I taught full-time. Tapping into my love for beauty, I started handcrafting hair and skincare products that helped my sons with their problematic skin issues. I wanted to give my mother the world after she gave us everything she had. She worked so hard and deserved the best.
>>The Brand <<
We are a handcrafted brand that enjoys bringing you and your family products that work. Our products are multicultural and diverse. They are designed for any consumer who desires a natural toxin-free product. We make our products daily and in small batches.
When did you start your business?
I started my business on June 17, 2017.
Entrepreneurship is a journey of many steps. What keeps you motivated?
Our motivation is to help our customers achieve a natural skincare and hair routine free of harmful chemicals and healthy for a beautiful and radiant outlook.
What makes your brand stand out?
We support natural and organic beauty journeys through a unique customer relationship. We are committed to providing quality and safer alternatives for skincare and hair growth. We understand our customer’s needs and beauty goals through outstanding customer service.
For years, many companies have based their mission and standards around making women feel prettier about themselves. I like to tell my consumers to own their natural beauty without looking like the women they see in the magazines.
How do you work to understand your customer’s needs?
Customer service is important because it is a great way to build relationships with clients. By simply listening to a customer, beauty service providers can learn a lot about their needs and preferences. This not only makes the job enjoyable but also shows care and sincerity.
Aside from products or provided services, what intangible things do you hope your clients gain?
I hope that our customers gain trust in our brand.
List your Top 4 Products
- Our Turmeric line is one of our best sellers. It’s great for dark spots and acne.
- Our Booty scrub kit is another top seller.
- Our feminine care products are unique. It’s keeps everything on track.
- Our Hair care products provide women with the results they are looking for when it comes to overall hair health.
Ebony’s Beauty Hair and Skin Care Company
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